A: Kalumia offers curated, comprehensive virtual and message visits designed specifically for skin, hair, and weight loss concerns. To get started, you complete an eligibility quiz tailored to your needs. Next, you select the type of visit that best fits your condition. You then consult directly with a qualified provider through our virtual or messaging platform. Unlike basic cheap telehealth services that simply just prescribe medication, Kalumia provides a personalized plan that includes your diagnosis, a clear explanation of what it means, detailed treatment recommendations, and guidance on medication usage for you to approve. This approach ensures you receive a thorough understanding of your condition along with an effective, customized treatment strategy.

A: Kalumia offers a convenient and secure way to receive expert medical care without the need to schedule a video visit. After checking eligibility and downloading our app, You start by completing a detailed, secure health questionnaire that captures your symptoms and concerns. If applicable, you can upload photos to help your provider better understand your condition. Your healthcare provider will then carefully review all the submitted information to assess your needs and develop a personalized treatment plan. This plan may include prescriptions when medically appropriate. If your provider determines that further evaluation is necessary, they may request additional information or offer a video visit to ensure you receive the most accurate and effective care. This approach allows you to access professional healthcare efficiently and comfortably from your location.

A: Kalumia provides a 14-day post-visit support period during which you can message your healthcare provider with any simple questions or straightforward concerns related to your initial appointment. This allows for convenient and timely communication without additional charges. However, if you have new or unrelated health concerns outside the scope of your original visit, these may require a separate full visit, and the associated costs will apply accordingly. This policy ensures focused care while maintaining clarity around visit coverage and costs.

No, we are not. Kalúmia provides focused care within our Skin, Hair and Weight Health services. We recommend maintaining a primary care provider for management of chronic conditions that requires ongoing medication management and acute medical concerns.

Your safety comes first. If your symptoms or medical history fall outside the type of focused care we provide, we’ll let you know and recommend that you seek care from your primary care provider, a specialist, urgent care, emergency services, or another appropriate level of care.

We offer both single visits and monthly visits for who needs ongoing care. Monthly memberships are not required and offers care for 30 days. We provide support for 14 days after your visit.

Yes. We believe continuity matters. You’ll work with the same provider for your visits and ongoing care, so you aren’t starting over with someone new every time.

Kalúmia is currently self-pay. This allows us to keep care simple, concierge and transparent without requiring prior auths, copays and denials from insurance. HSA/FSA cards acceptedMost insurance companies do not approve medical weight loss medications without a full 6-9 month dieting program. Medications, labs, pharmacy charges, and outside services are separate

A: No, at Kalumia, every visit is personalized to focus on one specific health concern to ensure thorough and tailored care. If you have multiple concerns you wish to address during the same appointment, such as skin and hair or weight and hair issues, an additional visit fee of $50 will apply. This approach allows our specialists to provide dedicated attention to each concern, ensuring the highest quality service and effective treatment plans for our clients.