top of page

TERMS AND CONDITIONS OF USE

Privacy Policy

Effective Date: 03/19/2026

Keira Baker SKN Wellness LLC, DBA Kalúmia (“Kalúmia,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Full name

  • Email address

  • Phone number

  • Date of birth

  • Billing and payment information

  • Address

B. Health & Medical Information

When you use our services, we may collect:

  • Medical history

  • Skin, hair, or wellness concerns

  • Photos submitted for treatment evaluation

  • Medications and treatment history

This information is used strictly for providing clinical care and recommendations.

C. Technical & Usage Data

  • IP address

  • Browser type

  • Device information

  • Website usage behavior

2. How We Use Your Information

We use your information to:

  • Provide and manage your care and services

  • Communicate with you regarding appointments, treatments, and updates

  • Process payments and transactions

  • Improve our services and user experience

  • Send relevant updates, offers, or educational content (if you opt in)

  • Maintain legal and regulatory compliance

3. SMS & Communication Consent

By providing your phone number, you consent to receive text messages from Keira Baker SKN Wellness LLC, DBA Kalúmia related to:

  • Appointment confirmations and reminders

  • Treatment updates and care instructions

  • Account notifications

  • Customer support communications

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at [insert contact info].

Your consent to receive messages is not a condition of purchase.

4. How We Share Your Information

We do not sell or rent your personal information.

We may share your information only when necessary with:

  • Secure healthcare platforms (e.g., EMR systems)

  • Pharmacies fulfilling prescriptions

  • Payment processors

  • Service providers supporting operations (e.g., scheduling, hosting)

  • Legal authorities if required by law

All partners are expected to maintain appropriate confidentiality and security.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information.

However, no method of transmission over the internet is 100% secure. By using our services, you acknowledge this risk.

6. Your Rights & Choices

You have the right to:

  • Access or request a copy of your personal data

  • Request corrections to inaccurate information

  • Request deletion of your data (subject to legal and medical record requirements)

  • Opt out of marketing communications at any time

To make a request, contact us at: [insert email]

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience, analyze usage, and improve performance.

You may adjust your browser settings to disable cookies, though this may affect functionality.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies separately.

9. Children’s Privacy

Our services are intended for individuals 18 years or older. We do not knowingly collect personal information from minors.

10. HIPAA & Health Information

Where applicable, your health information may be protected under the Health Insurance Portability and Accountability Act (HIPAA).

We take reasonable steps to safeguard protected health information (PHI) in accordance with applicable laws. However, not all services or communications may be HIPAA-covered.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Continued use of our services after updates constitutes acceptance of the revised policy.

12. Contact Information

If you have any questions about this Privacy Policy or your data, please contact:

Keira Baker SKN Wellness LLC, DBA Kalúmia
Email: glow@kalumia.co
Website: www.kalumia.co

bottom of page